Hassle Free WordPress Support and Maintenance
Take the pressure off with our WordPress support and maintenance plan. Sign up today and stop worrying about your WordPress website! Sign Up TodayAsk Us AnythingWhy WordPress Support?
Your website is crucial to your business
It generates leads, customers, and revenue (or at least it should). It’s a channel through which customers, prospects, suppliers, potential new staff, and partners will find you and engage you… and judge you for that matter.
For Business Owners
You wear enough hats
Maintaining your own WordPress website may seem like you’re saving money, but the reality is, you’ve got enough on your plate. Turn WordPress support tasks over to pros who help keep your website running smoothly – affordably!
What’s included?
Essential WordPress support and maintenance that keeps your site running smoothly
Daily Backups
Disaster Recovery
Every minute your website is down is a minute of lost revenue. If your site goes down, we’ll restore the most recent backup for you.
Software Updates
WordPress software updates can be an intimidating process, even for experienced users. Take the pressure off and let us do it for you.
Uptime Monitoring
We use tools that track your website 24 hours a day and notify our support team immediately if there is any downtime.
Monthly Reports
Friendly Support
Save Big
Save 20% off our monthly WordPress support plans when you sign up for a year!
Basic
Just the basics- WordPress website backups
- 24/7 uptime monitoring
- WordPress updates
- WordPress plugin updates
- WordPress theme update
- WordPress security
- WordPress disaster recovery
- Monthly reports
- Hosting and DNS support
- 1 hour of support per month*
- SEO Keyword Tracker
- Malware removal
Plus
MOST POPULAR- WordPress website backups
- 24/7 uptime monitoring
- WordPress updates
- WordPress plugin updates
- WordPress theme update
- WordPress security
- WordPress disaster recovery
- Monthly reports
- Hosting and DNS support
- SSL Certificate
- 2 hours of support per month*
- SEO Keyword Tracker
- Malware removal
Pro
For dynamic sites- WordPress website backups
- 24/7 uptime monitoring
- WordPress updates
- WordPress plugin updates
- WordPress theme update
- WordPress security
- WordPress disaster recovery
- Monthly reports
- Hosting and DNS support
- 3 hours of support per month*
- SEO Keyword Tracker
- Malware removal
*Monthly WordPress support hours do not roll over.
Contact us for monthly options.
WP Care Plan
FAQ
What can you help me with?
We’re WordPress pros and our team is under the hood all day long. We know WordPress in and out and have never come across a WordPress problem we couldn’t handle. If you have a specific WordPress issue but are not sure if we can help, use the chatbox over on the right or send us an email.
*What monthly services are included?
Service hours for WordPress website support can cover a variety of tasks including edits to content, theme or CSS adjustments, plugin changes, editing forms, and more. We can assist with anything related to existing content on your site.
Tasks that are not included are installing and configuring new plugins, custom PHP or code development, adding custom theme code, graphic design services, creating landing pages, adding forms, or creating a new website.
If the request falls outside of our normal task list, we would be happy to prepare an estimate for custom work.
How is this different from what my web host provides?
Speaking with your web host about technical issues can get a little confusing. We’ll handle all the support related issues so you don’t have to. Additionally, hosting providers rarely perform plugin or theme updates. Most WordPress websites have a theme and a dozen or more plugins that extend the functionality of the site. It’s just as important to keep these updated to avoid conflicts and security issues. We also include weekly Google Analytics reports and connect your site to Google Webmaster Tools which gives you access to important SEO and visitor behavior data.
When is the support team available?
WordPress backups happen daily. We monitor incoming support requests daily and on weekends as well. Our team usually responds to those within 4 hours or less. Major support issues may take up to 24 hours to resolve. We’re easy to get ahold of, so just call, chat or send us an email.
What will you need from me to get started?
In order to do this correctly, we will need some login credentials for BOTH your WordPress website and your FTP site. In case you don’t have the login info handy, or if you don’t understand what we’re asking for, don’t worry, our pros will walk you through it.
Do I have to commit to a contract?
Our Monthly WP Care Plan is billed using a recurring monthly subscription. There are no contracts to sign, setup fees, or cancellation fees with our monthly plan. Our customers retain us every month because we’re WordPress pros and they love not having to worry about their website anymore. The Annual plan has all the same features as the monthly plan but cannot be refunded. When you sign up for this you receive 365 days of professional WordPress support.
Why do I need WordPress support?
You are a busy professional. The last thing you need to worry about is whether or not your website is up and running. WordPress websites require monitoring, maintenance, and backup/restore applications in order to run effectively over time. This plan covers all software updates, plugins, themes, security, backups, and restores if necessary.
How do you handle billing?
We can handle this one of two ways. The preferred method is that you sign up for the annual or monthly plan above with a credit card. We can also send you electronic invoices every month or once per year depending on what plan you choose. With those invoices, you can pay online or send us a check.