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4 Important Lessons I Learned About Customer Service

by kitzmillermedia | Apr 2, 2013 | Uncategorized

Recently, I took on a customer service project for my client, Dr. Karyl McBride. I helped her launch an online virtual workshop which has since recruited over 350 members. I learned four important lessons: (more…)

55 Tips and Resources to Help Improve Customer Service

by kitzmillermedia | Mar 5, 2013 | Uncategorized

How important is customer service to you? Very important, right? Of course it’s important! Happy customers make referrals. Happy customers come back again and again. Happy customers are profitable. (more…)

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