Respond Faster = More Website Leads

Topics: Productivity, Websites
website traffic equals more website leads

by Chris Kitzmiller

Add live chat to your website

Responding faster to online leads means more website leads and more conversions.

A survey of over 433 businesses suggests only 55% respond to leads within five business days. Imagine how much business is left on the table by not responding quicker.

Chat widgets improve response time by giving your visitors more ways to contact you. It also gives your sales team tools to set appointments, provide quotes, or follow up with more info.

While chatting with website visitors in real-time is ideal, you can also set away messages and integrate AI to answer common questions.

There are dozens of chat widget options you can add to your WordPress website. We like using Hubspot live chat at Kitzmiller Media. You may have even noticed our chatbot in the lower right corner. It integrates with our CRM and has automated messaging to prequalify leads before a live person takes over. It’s perfect for us.

If you’re interested in exploring chat options to improve response time and leads, get in touch!

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